Unmatched Support for All Your Needs

Cancel Coverage

Need to terminate your coverage? Our dedicated support team is here to provide assistance so you can get back to enjoying your vehicle without any hassles.

Start the Process
Cancellations will be processed at Ƶ within 5–10 days and then sent to your selling dealership to complete. Please allow additional time for your dealership to process any additional paperwork. All refunds will be issued by the selling dealer and applied to the balance of the loan unless proof of pay-off or trade is provided.
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Customer Information

Name(Required)
Location(Required)

Dealer Information

Location(Required)

Vehicle Information

MM slash DD slash YYYY
MM slash DD slash YYYY
By checking this box, I hereby request cancellation of my Agreement in accordance with the cancellation terms and conditions of my Agreement. By submitting this form, I request cancellation as of this date. I realize I relinquish all rights and provisions.(Required)
This field is for validation purposes and should be left unchanged.
A customer service representative will contact you to complete the cancellation process.
Cancellations may require additional documentation. Our team will notify you by email or phone if this is necessary. Please confirm your contact information above.
Help When You Need It

Get in Touch Now

Call Us

1-800-742-7896

Hours

Monday through Friday 8:30 a.m.–8:00 p.m. EST

Saturday 8:00 a.m.–5:00 p.m. EST

Important: Cancellation requests must be filed either through the selling dealership or Ƶ.

Important: Some products are noncancelable. Please review your Agreement for details.

Important: Where paid claims have occurred and there is a cancellation, the claim amount will be deducted from the refund amount. Please review your Agreement for details.

Cancellation Status

Frequently Asked Questions

Cancellation FAQs

We’ve put together a comprehensive list of the most frequently asked questions about canceling coverage. But if you don’t find the answer you’re looking for, don’t worry. Our customer support team is always available to help. Just head to our dedicated Customer Support page to submit a request, and our experts will get back to you in no time.

Need Additional Help?
How do I determine if cancellation is possible?
Close Question
Question
How do I determine if cancellation is possible?
Answer

Most plans can be canceled, however, certain stipulations apply. Please review your agreement to find out the cancellation details for your particular protection plan. If your plan is cancellable, you can initiate the cancellation online or call us at 1-800-742-7896.

How long does it typically take for a cancellation request to be processed and completed?
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Question
How long does it typically take for a cancellation request to be processed and completed?
Answer

Upon submission of a cancellation request, it typically takes 5–10 business days for the request to be processed once all required documentation has been received. Following the completion of the processing period, the refund will be disbursed to your designated dealer and subsequently applied to your outstanding loan balance, or alternatively, refunded directly to you.

How can I check the status of my cancellation?
Close Question
Question
How can I check the status of my cancellation?
Answer

To inquire about the status of your cancellation, you have the option of visiting the Ƶ guest portal online or contacting our dedicated client support team at 1-800-742-7896.

I am unsure if my product can be canceled. What steps should I take?
Close Question
Question
I am unsure if my product can be canceled. What steps should I take?
Answer

To determine the cancellation eligibility of your product, we recommend reviewing the terms and conditions outlined in your agreement. For further guidance, feel free to reach out to our dedicated support team at 1-800-742-7896.