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Agent Support Center

Unlock the power of Ƶ’s agent support team as your trusted ally throughout the sales and account management journey.

Support Request
Have a question or want to learn more about a specific type of coverage? Complete the form below and we’ll be happy to get back to you with answers.

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Call Us

1-800-742-7896

Hours

Monday through Friday 8:30 a.m.–8:00 p.m. EST

Saturday 8:00 a.m.–5:00 p.m. EST

Agent Support Questions

We’ve got you covered! Here’s a list of frequently asked questions by agents. Don’t see the answer you’re looking for? No problem! Reach out to us using any of the methods above, and we’ll get you the answers you need.

Need Additional Help?
How do I help my retailer file a claim?
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Question
How do I help my retailer file a claim?
Answer

Retailers have three options for filing a claim:

How do I access training?
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Question
How do I access training?
Answer

Send us an email at [email protected] or give us a call at 1-866-541-0088 to sign up for Ƶ University. To find out about custom training programs, please fill out the support form on the Agent Support page or the Dealer Support page.

How do I obtain marketing materials?
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Question
How do I obtain marketing materials?
Answer

Please visit our Business Tools and Forms page and fill out the supply request form.

How do I become a Ƶ agent?
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Question
How do I become a Ƶ agent?
Answer

Join our agent team by emailing [email protected] or call us at 1-800-742-7896. We look forward to speaking with you!

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