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Certified Pre-Owned VSP

Certified Pre-Owned Vehicle Service Protection (CPO VSP) provides customers with additional layers of mechanical coverage protection, from the engine and transmission to brakes and navigation, so they can enjoy long-term CPO vehicle ownership.

This protection is ideal for

Auto
cars in showroom
car suspension
close up of car part

Benefits

Boost customer retention and satisfactionby offering CPO VSP.

  • Encourages repeat service visits and strengthens long-term customer relationships.
  • Provides additional coverage for mechanical repairs, parts, and labor beyond the warranty beyond the CPO warranty.
  • Customizable coverage with variable deductibles, coverage lengths, and options to fit unique customer requirements and budgets.
  • Provides additional benefits including roadside assistance, towing, and rental reimbursement.
One in three drivers cannot afford an unexpected vehicle repair bill.
Not only does CPO VSP take care of unexpected repair bills, but it also layers on benefits like roadside assistance, ensuring long-term, comprehensive coverage for customers.
Frequently Asked Questions

Common Questions About CPO VSP

Whether you’re looking for more information on product features or service details, we have a wealth of helpful insights. If you don’t find the answer you’re looking for, please reach out to us directly for personalized support.

Need Additional Help?
What is CPO VSP and how does it benefit the customer?
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Question
What is CPO VSP and how does it benefit the customer?
Answer

Certified Pre-OwnedVehicle Service Protection (CPO VSP)provides coverage for mechanical repairs, including parts and labor, enhancing the manufacturer’s warranty. This product also provides additional benefits such as rental and travel reimbursement for covered mechanical breakdowns.

How does CPO VSP improve customer retention?
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Question
How does CPO VSP improve customer retention?
Answer

By providing expert and efficient service, CPO VSP encourages customers to return, enhancing loyalty and repeat business.

What components are covered besides the ones listed above?
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Question
What components are covered besides the ones listed above?
Answer

The following components are covered under CPO VSP:

  • Engine, transmission, and drive axle
  • Hybrid/electric components
  • Climate control
  • Shocks and front and rear suspension
  • Fuel systems and electrical systems
  • Steering, brakes, and CV boots
  • Navigation, audio, and high tech
What mechanical issues are not covered under CPO VSP?
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Question
What mechanical issues are not covered under CPO VSP?
Answer

The following conditions are not covered:

  • Mechanical breakdowns covered by the vehicle’s mԳܴڲٳܰ’s warranty
  • Mechanical breakdowns caused by accident, collision, vandalism, or weather-related conditions
  • Mechanical breakdowns caused by preexisting conditions or lack of maintenance

Note

  • Coverage may run concurrently with any applicable mԳܴڲٳܰ’s warranties.
  • Provided benefits only cover expenses due to covered mechanical breakdown.

Fact source:

Limitations and exclusions apply. The Certified Pre-Owned Vehicle Service Contract (CPO VSC) product is optional and is not insurance. Coverage may vary by product agreement and state/province. Please refer to the applicable product agreement for details of terms and conditions.